ANY QUESTIONS?
Here are all the answers
What justifies the price of AlpenKraft® ZugSpitze?
The AlpenKraft® ZugSpitze is manufactured in Germany and assembled and inspected by hand by employees from the surrounding area. Every single piece. With this, we have chosen a path that on the one hand guarantees the highest quality assurance, and on the other hand secures jobs in the country.
This also allows us to grant you a 5-year warranty. All parts used comply with the legal requirements of the Drinking Water Protection Ordinance. Our 30-day trial period with a money-back guarantee exceeds the legal period for online purchases. In addition, you receive the best service from us even after the purchase.
We respond to EVERY email inquiry within support@alpenkraft.shop reliable within the shortest time, and ALWAYS find a solution for every concern. Even long after the purchase.
Which company is behind AlpenKraft® ZugSpitze?
The AlpenKraft® ZugSpitze was developed by us, AVM Online Handels GmbH. A small family business in Villach, Austria.
Our AlpenKraft® Zugspitze is a product that we have designed and developed with the help of our thousands of customers through painstaking detailed work, and now manufacture it in Bavaria.
Do I get my money back if I don't like the AlpenKraft® ZugSpitze?
We offer a 30 DAY MONEY-BACK guarantee if you do not like the AlpenKraft® ZugSpitze! Furthermore, we guarantee that we will ALWAYS find a solution if you have any problems.
Simply contact us at support@alpenkraft.shop
How long does delivery take?
The average delivery time is 3 days after receipt of your order. You will receive a tracking number with which you can track your shipment.
Are the filters and mineral pearls included in the delivery, and what does a refill pack cost?
Yes, a full refill is already included in the handle of the Alpenkraft® ZugSpitze. This refill lasts for approximately 6-8 months. The price for a one-year supply (two refills) of filter beads is €19.90. The price for 3 years of refill beads is €8.30 per year.
How often should I change the pearls?
The pearls become saturated over time by absorbing the lime. They also become slightly smaller as they release minerals. The replacement should take place after 6-8 months.
Is the AlpenKraft® ZugSpitze also suitable for low pressure or instantaneous water heaters?
It depends on the setting of your instantaneous water heater. In economy mode, the AlpenKraft ZugSpitze allows only 6 liters per minute to pass through. This can cause the instantaneous water heater not to "start".
Please ask your installer or read the user manual of your instantaneous water heater to find out the required flow rate.
Does the AlpenKraft® ZugSpitze also fit on my old shower hose?
The shower head is equipped with the standardized ½ inch thread and should fit on ANY commercially available shower hose.
What should I consider during installation?
The AlpenKraft® ZugSpitze is fully assembled. You only need to screw it onto your old shower hose.
How do I clean the AlpenKraft® ZugSpitze?
Cleaning and maintenance of the AlpenKraft® ZugSpitze is a real breeze. For this purpose, a special little bowl was designed so that you do not have to disassemble the shower head.
How it works, we show HERE.
Is the AlpenKraft® ZugSpitze also available in retail?
No, it isn't. However, specialist retailers cannot be ruled out in the future. If you are interested in a listing, please send us an email at support@alpenkraft.shop.
Is the AlpenKraft® ZugSpitze suitable for hotels or commercial use?
Yes, definitely. The AlpenKraft® ZugSpitze was even designed to find its place in commercial operations. Even more durable, wider spray, pure wellness. A professional shower.
Are you a hotelier and interested? Send an email to anfrage@alpenkraft.shop
I have seen similar products that are cheaper?
ALL products currently in circulation are manufactured in China and mostly use materials that are NOT approved in Germany.
AlpenKraft® is the only company that manufactures and sells this category of showers in Germany. Many competitors use chrome-plated plastic, which is complex and not environmentally friendly to produce.
We use high-quality 304 stainless steel, which is used in professional sanitary applications due to its excellent corrosion resistance.